Senior Software Engineer, Provider Engagement

Our Mission

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Your Impact on our Mission

We're transforming how healthcare practices interact with Zocdoc, building intelligent systems that understand each practice's needs and guide them toward actions that grow their business. As Senior Software Engineer, you'll build these systems end-to-end, own features from design through production, work across the stack, and collaborate with Product, Design, and Data Science.

What You'll Do

• Build platform components - including practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure.
• Ship product features end-to-end - database to API to front-end, owning the full lifecycle.
• Work with Data Science to integrate ML models, build feature pipelines, call model endpoints, instrument feedback loops.
• Write production-ready code with strong testing, observability, and error handling.
• Participate in design discussions and contribute to architecture decisions. Deliver complex components with strong engineering judgment.
• Improve engineering practices - including testing, CI/CD, monitoring, documentation.
• Mentor junior engineers through code reviews and pairing.

What We're Looking For

• 5+ years of software engineering experience building production systems
• Full-stack capabilities across backend services, APIs, and front-end
• Experience with data pipelines or ETL systems that aggregate, transform, or serve data
• Comfort working with ML outputs (calling APIs, handling predictions, logging outcomes)
• Strong fundamentals in data structures, system design, and debugging
• Ability to integrate generative AI tools into daily workflows to automate tasks and boost productivity
• Good judgment on tradeoffs between optimizing and shipping
• Ownership mentality to see features through to production