Senior Production Engineer, Managed Cloud

About the Role

At Crusoe, our Production Engineering team ensures the reliability and scalability of Crusoe’s AI-optimized cloud platform. We’re looking for a Senior Production Engineer with a strong background in distributed systems and cloud services to help us build and deliver a seamless Cloud experience at scale. This role is central to delivering highly available, performant, and cost-efficient AI infrastructure that powers compute-intensive, latency-sensitive workloads for our customers.

What You'll Be Working On

• Design and operate reliable managed AI services with a focus on serving and scaling LLM workloads
• Define, measure, and improve SLIs/SLOs across to ensure performance and reliability targets are met
• Collaborate with AI, platform, and infrastructure teams to optimize large-scale training and inference clusters
• Automate observability by building telemetry and performance tuning strategies for latency-sensitive services
• Investigate and resolve reliability issues in distributed AI systems using telemetry, logs, and profiling
• Contribute to the architecture of next-generation distributed systems purpose-built for AI-first environments

What You'll Bring to the Team

• Strong software engineering background — experience building production-grade systems beyond scripting or Bash
• Demonstrated experience in distributed systems design and implementation
• SRE mindset and experience (whether or not under the SRE title) including:

- Defining and measuring SLIs/SLOs
- Building monitoring and observability systems
- Driving performance and reliability improvements
- Designing fault-tolerant systems and automated testing strategies

• Proficiency in at least one modern programming language (Python, Go, Java, C++)
• Familiarity with Kubernetes or container orchestration platforms
• Strong collaboration and communication skills
• Ability to thrive in a fast-paced, mission-driven environment