Product Manager, App Experience and Platform

About the Role

Chime is hiring a Product Manager to join our AI & App Experience (AAX) team, with a focus on Chime’s Home experience, app-wide foundations, and design system. In this role, you’ll help shape how members understand their financial lives, navigate Chime, and take actions that help them make progress.

You’ll own product strategy and execution for Home and shared app capabilities that sit at the intersection of product, design, and engineering, bringing Chime’s products together into a cohesive experience while building the systems, patterns, and tools that enable teams to deliver high-quality experiences efficiently.

Responsibilities

• Own the product vision, strategy, and roadmap for Chime’s Home experience, app-wide capabilities, and design system.
• Shape Home into a personalized financial command center that helps members understand what has changed, what needs attention, and what to do next.
• Partner with product teams to determine how balances, activity, insights, products, and recommended actions come together in a clear, useful experience.
• Partner closely with Design and Engineering to evolve shared navigation, information architecture, components, patterns, tooling, and infrastructure.
• Identify opportunities to simplify fragmented member journeys and create scalable solutions improving consistency and product-development speed.
• Drive adoption of shared capabilities across product teams, balancing app-wide coherence with team innovation flexibility.
• Establish success measures using signals such as member comprehension, task completion, engagement, experience consistency, system adoption, and designer/developer effectiveness.
• Help define how AI and personalization can make Home more relevant for members and improve experience design and development.

Qualifications

• 8+ years of experience as a Product Manager.
• Experience building and scaling consumer-facing mobile products, including a Home surface, dashboard, navigation system, personalized experience, or similarly central part of an app.
• Experience working on design systems, shared app capabilities, developer platforms, UI frameworks, or horizontal product infrastructure.
• Strong product judgment and the ability to turn complex financial information and competing priorities into simple, intuitive experiences.
• Experience partnering deeply with Product Design and Engineering, with technical and design fluency to navigate information architecture, component systems, platform constraints, and UX tradeoffs.
• Track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes.
• Experience aligning and influencing multiple product teams without relying on direct authority.
• Demonstrated use of analytics, experimentation, research, and member/internal feedback to guide product decisions.
• Experience operating in environments where quality, consistency, scale, and speed all matter, balancing near-term delivery with durable foundations.