Employer listing
Senior Product Manager, Money Movement Experiences
Robinhood
Menlo Park, Ca · hybrid · full time · Senior
$166,000 - $195,000
About the Team + Role
The Money Movement team builds the products that let customers move money and assets into, out of, and within Robinhood. Our work spans the infrastructure and partner integrations underneath and the experiences customers see on top, partnering closely with design, data science, compliance, and fraud.
As a Senior Product Manager on the customer experience side of Money Movement, you will set the vision for how moving money feels and deliver experiences customers find clear and delightful. You will lead zero-to-one launches, own the end-to-end journey across mobile and web, and sweat the details, from the copy and motion to the states in between. You will partner with design, engineering, legal, and operations to ensure what we ship is compliant and a pleasure to use.
This role is based in our Menlo Park, CA office with in-person attendance expected at least 3 days per week.
What You'll Do
- Define the long-term product vision and roadmap for Robinhood's money movement customer experience, spanning funding, deposits, withdrawals, and transfers.
- Lead zero-to-one product initiatives that make moving money faster and more delightful, from first concept through launch.
- Partner closely with design to shape the work, give and receive sharp critique, and hold a high bar for craft and interaction detail.
- Drive significant improvements in funnel conversion, transaction success, and customer satisfaction by finding friction and failure points in the journey and using research, experimentation, and analytics to prioritize.
- Partner with engineering and the platform teams that own payment rails and vendor integrations to turn platform capabilities into reliable, fast customer-facing experiences.
- Work with compliance, legal, and fraud teams to ensure every experience meets regulatory requirements without compromising the customer experience.
What You Bring
- Bachelor's, Master's, or equivalent experience.
- 5+ years of experience in a product management role, with a proven track record of shipping consumer products that customers love, ideally mobile-first.
- A history of close collaboration with design: partner with designers from concept to launch, give and receive sharp critique, and hold a high bar for craft.
- Exceptional attention to detail and strong product taste, with examples of experiences shaped where polish made a measurable difference.
- Experience in fintech, payments, or another regulated consumer space is a plus.
- High technical empathy and experience partnering closely with engineering to resolve complex tradeoffs and deliver clean user experiences.
- Familiarity using user research, experimentation, and product analytics to guide decision making.
- Demonstrated ability to navigate extreme ambiguity, formulate opinionated product recommendations, and drive alignment across senior stakeholders.
- A strong sense of urgency and speed, high standards, and a strong work ethic.
- Clear communication skills and the ability to work effectively with design, engineering, operations, and external partners.
Benefits
100% paid employee health insurance (90% for dependents), 401(k) matching, lifestyle wallet for wellness/learning, life & disability coverage, fertility and mental health benefits, PTO, paid parental leave, and catered office meals.