Data Center Operations System Engineer (Plano, TX)

About the Role

Lambda is looking for a Data Center Operations System Engineer to ensure new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured, and to troubleshoot hardware and software issues across advanced GPU and networking systems.

*Note: This position requires presence in our Plano, TX Data Center 5 days a week; shift work.*

What You'll Do

• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured.
• Troubleshoot hardware and software issues in advanced GPU and Networking systems.
• Document and update data center layout and network topology in DCIM software.
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments.
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each data center.
• Partner with HW Support teams to ensure data center hardware incidents with higher-level troubleshooting challenges are resolved, reported on, and disseminated to the organization.
• Work with RMA team to ensure faulty parts are returned and replacements are ordered.
• Follow installation standards and documentation for placement, labeling, and cabling to drive consistency across data centers.
• Structure, collaborate, and iteratively improve on complex maintenance MOPs.
• Work with product management, support, and other teams to align operational capabilities with company goals.
• Translate business priorities into technical and operational requirements.
• Support cross-functional projects where infrastructure plays a critical role.
• Willingness to travel for bring-up of new data center locations as needed.

Requirements

• Strong experience with critical infrastructure systems supporting data centers (power distribution, airflow management, environmental monitoring, capacity planning, DCIM software, structured cabling, cable management).
• Familiarity with carrier DIA circuit test and turn-ups, fiber testing, and troubleshooting.
• Basic knowledge of cable optics and different use cases.
• Solid understanding of single and three-phase power theories and PDU balancing.
• Familiarity with multiple cable media types and their uses.
• Knowledge of cold aisle and hot aisle containment.
• Solid understanding of server hardware and the boot process.
• Action-oriented with a willingness to train junior staff on best practices.

Nice to Have

• 3+ years experience with critical infrastructure systems supporting data centers.
• Experience with or knowledge of network topology, configurations, and 400gb InfiniBand architectures.
• Experience with or knowledge of DDP or SCM cluster storage systems.
• 3+ years working with and reporting from ticketing systems like Jira and Zendesk.
• Advanced experience with Linux administration.
• Experience with High Performance Compute GPU systems (air or water-cooled), especially Nvidia NVL72.