Solutions Architect - Public Sector

About the Role

In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales. You must have a Security Clearance to qualify.

Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. You will take a hands-on approach to building customer Proof of Concepts (PoCs) that showcase the business value of our platform and cultivate technical champions within customer organizations.

Responsibilities

• Leading the technical talk track on customer calls.
• Deep dives on customer problems and Cohere technology.
• Designing novel enterprise solutions with bleeding-edge NLP technology.
• Facilitating customer evaluations and PoC’s.
• Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.
• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
• Working closely with our partners to develop a strategy for enabling and accelerating their customers.

Requirements

• Must have: Active Security Clearance.
• 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience.
• 2+ years architecting or deploying NLP/AI/LLM Solutions.
• A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLMs and AI technologies.
• Comfortable working with Python and Jupyter Notebooks.
• Excellent communication skills across executive and deep technical audiences.
• High tolerance for ambiguity; ability to implement high-impact processes in unstructured environments.

Preferred Qualifications

• Experience managing Kubernetes clusters.
• Experience with networking (firewalls, DNS, cert management, etc).
• Familiarity with authentication protocols/frameworks (SAML, OAuth, etc).