Continuous Improvement Engineer

About the Role

The Continuous Improvement Engineer is responsible for driving projects from beginning stages to completion while having a significant impact on business needs. As a CI Engineer, you will be responsible for process improvement initiatives around business operations in logistics and distribution while maintaining high levels of quality, safety, employee morale, cost, and production. You will work closely with field operations teams to implement solutions, coach, and train the operations leadership team and associates.

This role also plays an integral role in aiding the expansion of our 3PL business vertical, helping build business processes to allow for future expansion.

Responsibilities

• Work with cross-functional teams to support the launch of new projects and initiatives across the country, focusing on West Coast fulfillment operations.
• Maintain a thorough understanding of Production and Delivery Operations.
• Support the team managing start-up, validation, and sustainment of existing and incoming software and systems.
• Recommend processes, procedures, and modifications to improve production efficiencies, manufacturing techniques, and production yields.
• Determine appropriate skills necessary for equipment/process operability and establish training requirements.
• Develop and coach current CI Engineers, developing a deep bench of lean-focused teammates.
• Analyze data, use basic statistical tools, and use value stream mapping to gain a deeper understanding of processes and identify strategic improvement opportunities.
• Employ working knowledge of standard-work to ensure work activities are properly defined, displayed, and followed.
• Manage a portfolio of lean projects directed at reducing waste and improving quality; implement tools such as 5S, KPI, SMED, VSM, and Kaizen.
• Implement tools such as SPC, Process Capability, Pareto analysis, Fishbone, and SMED.
• Create documentation for training materials including checklists, standard work, and standard operating procedures.
• Communicate plans and agreements to stakeholders for alignment while incorporating feedback.
• Practice servant leadership and maintain satisfactory attendance and onsite presence at Fulfillment Centers.

Qualifications

• 5–7 years of hands-on experience in a manufacturing, warehouse, and/or delivery operations environment.
• Bachelor’s degree in industrial engineering, manufacturing engineering, chemical engineering, mechanical engineering, project management, or equivalent experience.
• Working knowledge of lean manufacturing principles and practices.
• Minimum of a Yellow Belt Lean Six Sigma Certification preferred.
• Ability to collaborate cross-functionally with Operations, HR, Supply, Innovation, Customer Care, and Marketing.
• Demonstrated experience identifying root causes for subtle differences in processes and data sets.
• Strong experience using Google Suite, Microsoft Office (intermediate MS Excel, MS Word, MS PowerPoint), and project management software such as Jira and Confluence.