Deployment Engineer II, Fusus

Role Overview

Axon’s Deployment Engineer II, Fusus is a client-facing role on the Software Solutions Delivery Team. Working under minimal supervision, you will architect and deliver integrations for public safety partners, scope technical projects, analyze systems, and help ensure quality, productivity, and customer satisfaction.

• Location: Remote with 30% travel required; posting location is Dallas, TX.
• Reports to: Manager, Solutions Architect.

Responsibilities

• Collaborate with networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across industries, including public safety.
• Analyze IT architectures, scope technical projects, recommend system improvements, address information security evaluations, and complete architecture review boards.
• Manage technical projects remotely and at client sites, communicating progress to technical and non-technical client leadership.
• Partner with account management to meet customer needs and deliver high-quality software deployment services.
• Identify integrations between agency systems, whether cloud-based or on-premises, and Axon products; recommend deployment plans aligned with agency outcomes.
• Work with project teams, product, engineering, sales, and agency technical stakeholders to understand goals and program outcomes.
• Capture requirements, implement third-party solutions in development environments, assess integration feasibility, and document technical capabilities needed to meet business requirements.
• Collaborate with the Director of Integrations and developers to build, test, deploy, and document integrations and their support requirements.
• Write code leveraging APIs to optimize implementation tasks, and work with DevOps to merge code for repetitive activities such as camera management, maintenance, and dynamic data integration.

Qualifications

• Bachelor’s degree highly preferred, or equivalent work experience.
• At least 4 years of experience analyzing and developing technical systems and software solutions.
• Expert networking knowledge and experience managing technical projects, implementations, and integrations from inception through completion, including LAN/WAN, security, IP video, and video management systems.
• Expert understanding of Linux frameworks and containerization platforms; Docker preferred.
• Advanced understanding of cloud technologies, software development packages, and data management tools.
• Advanced experience with IT business processes, including architecture review boards and IT security reviews.
• Advanced hands-on experience with API structures and systems integration, including REST and SOAP.
• Advanced skills in SQL, Python, Java, and AWS and/or Azure.
• Demonstrated system-level understanding of enterprise software systems.
• Excellent written and verbal communication skills, including the ability to understand needs and communicate with people at varying levels of technical proficiency.
• Project management experience and/or certifications, such as PMI certifications, are a plus but not required.
• Willingness to collaborate on company-wide initiatives across departments.
• Ability to manage multiple projects, priorities, and tasks in a dynamic environment.
• Enthusiasm and commitment to Axon’s mission, core values, and program mission.
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.
• Handle confidential and highly sensitive information.

Benefits

• Competitive salary and 401(k) with employer match.
• Discretionary paid time off and paid parental leave.
• Medical, dental, and vision plans.
• Fitness programs and emotional and mental wellness support.
• Learning and development programs.
• Office snacks.

Benefits may vary by employment type and work location.

Application and Employment Notes

• Candidates are encouraged to apply even if they do not meet every listed qualification.
• Some roles may require legal eligibility to work in a firearms environment.
• Employees must follow applicable environmental, health, and safety regulations, policies, and procedures.
• For application or recruiting accommodations, email recruitingops@axon.com; this address does not handle other application inquiries.
• Axon never charges applicants for hiring, training, equipment, or background checks. Offers are not made through text, WhatsApp, or instant messaging without a formal interview process.
• Verify openings at https://www.axon.com/careers. Ignore suspicious outreach from non-@axon.com addresses or premature requests for sensitive information, and report it to recruitingops@axon.com.