Sr. Solutions Architect, Enterprise East (Presales)

What is The Role

As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and tackle our customer’s business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education.

What You Bring

• A track record of success in a technical presales role—enough experience selling and implementing technology to earn customer trust.
• A proven track record of articulating and selling the benefits of modern platforms, software, and technologies.
• A passion for being curious and a continuous learner.
• A history of successful customer relations, developing solutions and architectures to meet goals or solve complex problems.
• An ability to influence teams on ideas, technologies, or architectural patterns.
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.