Data Center Site Manager (Chicago)

What You'll Do

• Manage and lead a team of data center technicians
• Maintain high availability, reliability, and security in the data center environment
• Ensure new server, storage and network infrastructure is properly racked, labeled, cabled, and configured
• Troubleshoot hardware and software issues in advanced systems
• Document data center layout and network topology in DCIM software
• Work with supply chain & manufacturing teams to ensure timely deployment of systems and project plans for large-scale deployments
• Assess current and future state data center requirements based on growth plans and technology trends
• Manage a parts depot inventory and track equipment through the delivery-store-stage-deploy-handoff process in each data center
• Create installation standards and documentation for placement, labeling, and cabling to drive consistency across data centers
• Oversee deployments and day-to-day operations of the data center
• Maintain uptime for assets and infrastructure, and ensure customer SLAs are met
• Participate in technical discussions and provide expertise on data center integration and deployment strategies
• Understand power/cooling requirements as well as cabling needs required within data center space
• Work closely with cross-functional teams, including Hardware Engineering, Software Engineering, Supply Chain, Customer Experience and Sales
• Ensure the data center complies with Lambda’s standards and policies

Qualifications

Required

• 5+ years experience with critical infrastructure systems supporting data centers (power distribution, air flow management, environmental monitoring, capacity planning, DCIM software, structured cabling, cable management)
• Basic understanding of Linux administration
• Experience setting up networking appliances (Ethernet and InfiniBand) across multiple data center locations
• Attention to detail and ability to follow instructions
• Action-oriented with a strong willingness to learn
• Desire to mentor other team members and help them reach their potential
• Ability to work on-site at the Elk Grove Data Center 5 days per week

Nice to Have

• Experience troubleshooting and theoretical knowledge of network layers, technologies, and system protocols (TCP/IP, OSPF, SNMP, SSL, HTTP, FTP, SSH, Syslog, DHCP, DNS, RDP, NETBIOS, IP routing, Ethernet, switched Ethernet, 802.11x, NFS, VLANs)
• Experience working in large-scale distributed data center environments
• Experience working with auditors to meet compliance requirements (ISO/SOC)
• Experience with Supermicro and Nvidia hardware
• Previous data center team management experience