AI deployment engineer (Central)

About the Role

As a Deployment Engineer at WRITER, you'll partner directly with leading enterprise customers to uncover their unique business challenges and architect AI-powered solutions that leverage our platform and enterprise-grade LLMs. You will transform complex needs into tangible, high-impact applications, bridging customer needs and technical implementation.

We are open to hiring for this role at multiple levels, with compensation ranges scaled to match experience, expertise, and scope.

What You'll Do

• Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
• Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
• Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
• Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

What You Need

• Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management
• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications
• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment
• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership
• A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI
• A relentless drive to connect with customers and internal teams, challenge the status quo with innovative solutions, and own successful outcomes for strategic accounts