HRIS Analyst

About the Role

Jam City is looking for an HRIS Analyst, located in our Los Angeles (Culver City) office. The HRIS Analyst will serve as the technical expert in the support and maintenance of human capital management systems (HCMs), ensuring data integrity, gathering requirements, testing system changes, report writing, and collaborating with the People Team to implement new functionality and troubleshoot issues.

Responsibilities

• Serve as the initial point of escalation for system errors or failures related to Workday applications, direct access, data integration, and other supported HR systems.
• Manage the documentation of all HR system manuals emphasizing user-friendly and easy-to-update approaches.
• Propose efficiency and quality improvements across projects and day-to-day operations.
• Collaborate with Audit/Legal, Finance, and IT teams to provide necessary data for system access reviews and audits.
• Gather and compile data related to external reporting compliance (such as EEO-1 and VETS 100) and regulatory/compliance audits (such as 403(b), Joint Commission, CARF).
• Maintain HCM settings, including compensation data tables, organizational structure, workflow settings, and notifications.
• Serve as the primary contact for all data transmitted from HR via software feeds and reporting (e.g., Workday, Lever, Culture Amp, Egencia, Okta) and resolve data integrity issues.
• Act as a consultant and technical resource to HR staff and organizational stakeholders for reporting and HR system problem resolution.
• Develop and maintain ad hoc and recurring queries and reports; maintain data integrity.
• Research and resolve HCM problems, unexpected results, or process flaws; recommend solutions to meet requirements.
• Coordinate and liaison with internal and external stakeholders (payroll, benefit vendors, HCM solution providers); manage HR technology initiatives.
• Develop user procedures, guidelines, and documentation; deliver user training on system functionality.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• 5+ years of HR experience with in-depth knowledge of Human Resources, Compensation, Benefits, and Performance processes and policies.
• 3+ years of HRIS/HCM experience required, preferably Workday; configuration and reporting development experience preferred.
• Experience with Core HCM, Benefits, and Absence Management preferred. Payroll and integration knowledge a plus.
• Advanced proficiency with Excel/Google Sheets and business software applications.
• Strong technical aptitude and experience with reporting and data analysis with an understanding of HR data management issues.
• Strong project management skills with ability to prioritize and meet deadlines.
• Ability to maintain confidentiality and high ethical standards.