Software Engineer, Production Engineering

About Ramp

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

About Production Engineering

Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them.

Right now, we operate across four areas:

• Compute: Container orchestration, networking, load balancing, edge infrastructure, and deployment systems.
• Storage: Databases, caching, object storage, and underlying data infrastructure.
• Workflows & Messaging: Systems powering Ramp's financial workflows and event-driven architecture.
• Internal Infrastructure: Observability, cost attribution, and CI/CD systems.

What You'll Do

• Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack.
• Drive architectural change and own reliability or scalability issues end-to-end.
• Partner with product teams during the design phase to review architectures and embed golden paths.
• Contribute to Ramp's transition to a cellular architecture, enabling scale, international expansion, regulated environments (e.g., FedRAMP), and enterprise SLAs.
• Enable AI-native engineering by collaborating on AI infrastructure patterns and reusable platform foundations.
• Build developer tooling and self-service infrastructure for cost, performance, and reliability visibility.
• Participate in an on-call rotation and work to eliminate root causes of incidents.
• Proactively initiate cross-team architectural reviews and lead company-wide reliability initiatives.

What We Look For

• 2+ years of software engineering experience shipping high-quality architectures for critical systems.
• Strong software engineering fundamentals (clean, well-tested, production-ready code).
• Hands-on experience with distributed systems at production scale.
• Experience with at least one major cloud provider (AWS preferred).
• Familiarity with observability practices (SLOs, error budgets, alerting, dashboards).
• Track record of leading technical projects end-to-end, including cross-team coordination.
• Comfortable leveraging AI tooling and coding agents in everyday engineering workflows.

Bonus Qualifications

• Experience with cellular or multi-tenant architecture patterns.
• Prior work on workflow orchestration systems (Temporal).
• Contributions to developer experience or internal platform tooling.
• Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2).