Data Center Operations System Engineer (Salt Lake City)

What You'll Do

• Ensure all new server, storage, and network infrastructure is properly racked, labeled, cabled, and configured in accordance with organizational standards.
• Diagnose and resolve complex hardware and software issues across advanced enterprise systems.
• Maintain comprehensive documentation of data center layouts and network topologies within DCIM software.
• Collaborate with supply chain and manufacturing teams to facilitate the timely deployment of systems and execute project plans for large-scale initiatives.
• Oversee parts depot inventory and track equipment across the complete lifecycle—delivery, storage, staging, deployment, and handoff—within each data center facility.
• Partner closely with the Hardware Support team to ensure prompt resolution of data center infrastructure support tickets.
• Coordinate with the RMA team to ensure defective components are returned and replacements are ordered efficiently.
• Adhere to established installation standards and documentation regarding placement, labeling, and cabling to maintain consistency and operational discoverability across all facilities.

*Note: This position requires presence in our Salt Lake City Data Center 5 days; shift work.*

You

• Familiarity with critical data center infrastructure systems, including power distribution, airflow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management.
• Professional fluency in both English and Spanish.
• High attention to detail and a proven ability to follow complex technical instructions precisely.
• Proactive work ethic with a strong commitment to continuous professional development.
• Willingness to travel to support the initialization and turn-up of new data center locations.

Nice to Have

• Prior experience troubleshooting enterprise server hardware.
• Demonstrated knowledge of network topology and architecture.
• Familiarity with enterprise ticketing platforms, such as JIRA and Zendesk.
• Hands-on experience with Linux system administration.
• Experience working within large-scale, distributed data center environments.
• Technical experience with Supermicro and Nvidia hardware infrastructure.