Senior Software Engineer, Cloud Infrastructure / SRE

Position Summary

Lead technical efforts to build reliable and maintainable applications, infrastructure, and interfaces that make interacting with the health care system easier for members and providers.

Responsibilities

• Become the expert on your team's business and technical domains such as DevOps, site reliability, and cloud best practices
• Lead the planning, execution, and release of complex technical projects across multiple teams outside of Core Technology
• Work with partners, product managers, and designers to solve challenging problems
• Lead and mentor engineers on the team to improve technology and apply best practices
• Independently responsible for large or complex technology capabilities (set of components or services) within their team's domain or spanning multiple domains
• Facilitate, encourage, and enhance cross-team execution and collaboration; know when cross-team projects are at risk and actively mitigate risk to deliver on time
• Serve as a prolific contributor to the objectives of your functional group, as well as organization-wide projects
• Drive prioritization of technical roadmap and influence prioritization of product roadmap and process enhancements within your team
• Actively identify and reduce failure domains, design and build resilient systems, and strive to reduce adverse effects of an outage
• Build software to minimize effort and business impact during maintenance and failures
• Guide the development of Service-Level Objectives (SLOs) for systems you are responsible for
• Own medium to large features or infrastructure projects from technical design through completion
• Ensure compliance with all applicable laws and regulations

Qualifications

Required

• 6+ years of professional software engineering experience working with a variety of technologies
• Experience as a major contributor to cross-pod or cross-company deliverables
• Experience leading technical contributions, improving team output quality, and building fault-tolerant, scalable software systems
• Demonstrated expertise in the practical application of computer science concepts
• Experience setting and enforcing standards for writing stable, correct, and maintainable code
• Experience mentoring and training junior engineers

Bonus Points

• Cloud Proficiency: Deep expertise managing production environments within AWS or GCP at scale
• Infrastructure as Code: Advanced experience with Terraform or similar IaC tools to manage complex, multi-account structures
• Orchestration & Delivery: Proven track record with Kubernetes and workflows using Argo CD
• SRE Discipline: Strong background in Site Reliability Engineering, including Service Level Objectives (SLOs), error budgets, and incident management
• CI/CD & Automation: Experience building robust deployment pipelines via GitHub Actions
• Observability: Proficiency with monitoring using tools like Prometheus, Grafana, or similar
• Security & Networking: Knowledge of cloud-native security (IAM, VPC peering) and service mesh technologies like Istio
• Programming: Understanding of at least one coding language used to develop scripts and software
• Education: B.S. in Computer Science, a related technical field, or equivalent high-level industry experience

Work Location

Based in the Los Angeles office with a hybrid work schedule (3 days in-office per week, with Thursdays required).