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Sr. Business Systems Analyst, CPQ

Elastic

remote · full time · Senior

$94,300 - $179,200

What is The Role

We're looking for a Senior Business Systems Analyst with a focus on Configure, Price, Quote (CPQ) functionalities to bridge the gap between our business and IT development teams. In this role, you'll be key in gathering requirements and ensuring clear communication, leveraging your technical knowledge of CPQ and Salesforce. This role is based in North America.

What You Will Be Doing

  • Gather and document business requirements from stakeholders to inform the development process.
  • Analyze existing CPQ workflows to pinpoint areas for improvement.
  • Translate requirements into clear technical specifications for the IT teams and facilitate sessions to validate the requirements, ensuring they align with business goals.
  • Facilitate effective communication between business and IT development teams.
  • Organize and lead stakeholder meetings to gather input on CPQ functionalities, and consolidate feedback into actionable insights.
  • Build proficient relationships with key stakeholders to understand their needs and coordinate with cross-functional teams to ensure project goals are aligned.
  • Identify and document system defects or issues to facilitate resolution.
  • Collaborate with IT teams to validate solutions after testing is completed.
  • Perform user acceptance testing (UAT) with stakeholders to ensure solutions align with business requirements.

What You Bring

  • Bachelor's degree in Business Administration, Computer Science, or a related field
  • CPQ certification deemed relevant
  • 5+ years of experience with business systems analysis
  • 3+ years of experience with CPQ tools and functionalities
  • 2+ years of experience with the Salesforce platform
  • Demonstrated experience in gathering and documenting requirements
  • Proficiency in Configure, Price, Quote (CPQ) software
  • Solid knowledge of Salesforce CPQ functionalities
  • Experience with business process modeling tools
  • Knowledge of user acceptance testing (UAT) methodologies
  • Knowledge of project management tools for stakeholder coordination
  • Experience with documenting workflows for software systems
  • Proficiency in data analysis and visualization tools
  • Knowledge of Agile and Scrum methodologies
  • Ability to use collaboration tools for effective communication
  • Track record of leading multiple CPQ implementation projects and collaborating with cross-functional teams

Benefits

Health coverage for employee and family, 401(k) with dollar-for-dollar company match up to 6%, generous vacation days, stock program participation, minimum 16 weeks parental leave, up to $2,000 charitable donation match, and 40 volunteer hours per year.