Senior Commercial Operations Analyst

Role Overview

As a Commercial Operations Analyst at Zoox, you will help build and run the operational engine that drives our commercial P&L. Sitting at the center of our commercial business, you will turn pricing, promotions, and demand signals into the day-to-day and week-to-week decisions that move our growth and profitability targets—and stand up the rigor and rhythm that lets us manage those levers as we scale.

Responsibilities

• Run strategic pricing and promotions operations—standing up and owning recurring processes to make, monitor, and evaluate pricing and promo decisions, and continuously assess commercial systems performance.
• Own the weekly rhythm of commercial health monitoring, building metrics, reporting, and review cadences that surface issues and guide lever decisions across the business.
• Partner with Finance to translate commercial systems outputs and decisions into P&L impact, helping connect pricing, promos, and demand actions to cost, profit, and bookings outcomes.
• Translate supply-demand dynamics into operational inputs—working with Fleet Orchestration and Fleet Operations to inform parameterization, vehicle-hour targets, and demand management across waitlist, gating, and dynamic pricing.
• Synthesize messy operational and financial data into clear, decision-ready recommendations and narratives for cross-functional partners and leadership.

Qualifications

• 6+ years of experience in a quantitative, high-output role (e.g., analytics, data science, strategy & operations, management consulting, investment banking, or comparable operating role, ideally within mobility, logistics, marketplaces, or tech).
• Strong technical foundation, with proficiency in SQL and Excel/Sheets and the ability to independently pull, structure, and analyze large, disparate datasets; comfort writing Python (or similar) to accelerate analysis is expected.
• A degree in a quantitative or technical discipline (e.g., economics, finance, data science, engineering); advanced degrees (MS or MBA) welcome.
• Structured, hypothesis-driven problem solver who goes beyond surface metrics to understand underlying drivers, with strong analytical rigor and a high bar for accuracy.
• Ability to distill complex analysis into concise storytelling and to operate effectively across functions in an ambiguous, fast-changing environment.

Bonus Qualifications

• Experience standing up new operational processes, metrics, or reporting rhythms from scratch.
• Familiarity with pricing, promotions, demand/supply forecasting, or marketplace economics.
• Experience with data visualization tools (Looker, etc.) and/or advanced analytics tooling (Python, R, Databricks).