Sr. Solutions Architect - Strategic Central/East (Presales)

What is The Role

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and tackle our customers' business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our partners.

What You Will Be Doing

• Serving as the technical point of contact for accounts and account managers in your assigned territory.
• Developing a deep understanding of customers' goals and objectives, and articulating how Elastic offerings address their needs.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate their value in sales meetings and events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling partners, supporting them across sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet client needs.
• Acting as the voice of the customer and community to communicate needs, gaps, and improvements to engineering and leadership teams.
• Deepening sales and technical skills through self-driven education and professional development opportunities.

What You Bring

• A track record of success in a technical presales role with experience selling and implementing technology.
• Proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
• Passion for continuous learning and investing in professional relationships.
• History of successful customer relations, understanding business impact, and devising architectures to meet customer goals.
• Ability to influence and advocate for ideas, technologies, or architectural patterns.
• Ability to inspire groups, both large and small.
• Willingness to travel 30% within the region, as well as occasionally internationally.