Solutions Architect - SLED (West)

Overview

As a Senior Solutions Architect in GitLab's team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's AI-powered DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations, including proofs of value and workshops, shape solution architectures, and serve as the voice of the customer back to Product Management.

What You’ll Do

• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the directly responsible individual, including solution design, proof of concept or proof of value ownership, workshop design, and technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams to shape and execute account strategies supporting customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights.
• Maintain and extend technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing.

What You’ll Bring

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.
• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and CI/CD workflows.
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms.
• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options.
• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops.
• Clear technical communication and presentation skills across practitioner and executive audiences.
• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate.
• Motivation to continuously develop professionally and learn new technologies.
• Fluency in Arabic.