Developer Relations Engineer

About Us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands to transform how they serve customers and grow their businesses.

What You’ll Do

• Write the playbook for onboarding and educating customers onto Sierra – both the Agent SDK and Agent Studio, our no-code platform.
• Lead the creation and execution of developer training and enablement programs.
• Build content that scales — including technical documentation, educational videos, onboarding paths, and sample repositories for SDK adoption.
• Develop and deploy AI Agents as an Agent Software Engineer, building the knowledge to become a world-leading expert on agent development.
• Work with our marketing teams to publish developer case studies and success stories to inspire and connect our growing technical community.
• Present educational content to customers, both live and on video.

What You'll Bring

• Passion for helping customers across small and large enterprises learn to build exceptional AI Agents.
• Degree in Computer Science or related field, or equivalent professional experience.
• 4+ years of experience in hands-on software development of highly technical products or developer relations roles.
• Excellent written and verbal communication skills and a desire to apply them in hands-on training sessions.
• Desire, excitement, and enthusiasm for building an in-person, global community around developing AI Agents.
• Strong technical skills and familiarity with modern software development — especially developer tooling, SDKs, and APIs.
• Demonstrated experience in designing and executing technical training, certification, or community initiatives.

Even Better...

• Previous experience developing agents using open source tools like LangGraph or interacting with MCP servers.
• Familiarity with agent platforms, developer communities, or early-stage developer product ecosystems.
• Proficiency with TypeScript, and comfort with writing code in collaboration with agents like Claude, Codex or Cursor.
• Experience collaborating across product, engineering, and go-to-market teams to launch strategic initiatives.