Site Reliability Engineer (Senior or Staff), Atlas

Role

MongoDB is hiring a Site Reliability Engineer (Senior or Staff) for its Atlas SRE team to support, maintain, and grow the Atlas platform. The role involves designing and building complex systems, working autonomously, and taking ownership of outcomes with a customer-first mindset.

The team partners with Atlas software engineering teams to run systems at scale, build tooling and automation, and perform essential maintenance of the Atlas fleet.

Location and Employment

• Full-time.
• Hybrid at MongoDB's New York City headquarters, or fully remote from a location in the Eastern or Central time zones.
• Listed locations include Austin, Boston, Chicago, Miami, New York City, Philadelphia, Pittsburgh, Raleigh, and Washington, DC.

Responsibilities

• Develop a reliable, resilient multi-cloud platform hosting business-critical customer applications.
• Design and build complex systems and large-scale solutions that support critical customer workloads.
• Collaborate with service-owning teams to provide internal support, solve technical challenges, and adapt or build reusable tooling for novel use cases.
• Build automation and perform essential maintenance of the Atlas fleet.
• Participate in a 24/7 on-call rotation, resolving disruptions to the customer-facing Atlas fleet and maintaining high availability.

Ideal Candidate Qualifications

• At least 5 years of experience running critical systems at scale.
• Values operational and process efficiency, with a preference for automation over manual processes.
• Familiarity with a major cloud provider such as AWS, Azure, or GCP, and the ability to build and operate systems in a multi-cloud environment.
• Strong understanding of large-scale Linux environments, including low-level fundamentals.
• Firm grasp of at least one modern programming language beyond basic scripting, such as Go, Ruby, or Python.
• Solid understanding of web and network protocols and standards, including HTTP, TLS, and DNS.
• Strong infrastructure background and customer-first mindset.

Special Requirement

• Must be a US citizen.

Compensation and Benefits

• US annual base salary range: $127,000–$249,000 USD.
• Offer compensation depends on skills, experience, qualifications, and work location.
• Eligible US employees may receive equity, employee stock purchase program participation, flexible paid time off, 20 weeks of fully paid gender-neutral parental leave, fertility and adoption assistance, a 401(k) plan, mental health counseling, transgender-inclusive health insurance coverage, and health benefits.
• Employee affinity groups and a supportive culture focused on personal and professional growth.

Application and Interview Accommodations

Applicants who need disability-related accommodations during the application or interview process should inform their recruiter.